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General
AllGoodSeats.com acts
as an intermediary between buyers and ticket brokers to
facilitate the purchase and sale of event tickets and as
such, is not directly involved in the actual ticket sale
transaction between the buyers and ticket brokers. The
following are the rules or "Terms" that govern use of the
AllGoodSeats.com Web site by you, the user of the Site
("User"). By using or visiting the Site, User expressly
agrees to be bound by these Terms and to follow these Terms
and all applicable laws and regulations governing the Site.
AllGoodSeats.com reserves the right to change these Terms at
any time, effective immediately upon posting on the Site. If
User violates these Terms of Use, AllGoodSeats.com may
terminate User's access to the Site, bar User from future
use of the Site, cancel User's ticket order, and/or take
appropriate legal action against User.
Orders
Orders through AllGoodSeats.com will
be fulfilled by one of our network of participating brokers.
Contact information for the broker who fulfills your order
(Fulfilling Broker) will be provided to the User during the
purchase process. All sales are final. Since tickets
are a one-of-a-kind item and not replaceable, there are no
refunds, exchanges or cancellations. If an event is
postponed, tickets will be honored for the rescheduled date.
New tickets will not need to be issued. If an event is
cancelled without a rescheduled date, User will need to
contact the Fulfilling Broker for a refund. The Fulfilling
Broker may require the User to return the supplied tickets
at User's expense before receiving any refund User may be
entitled to due to cancellation. AllGoodSeats.com is not
responsible for providing or securing this refund for User.
Any shipping and handling charges are not refundable.
Neither AllGoodSeats.com nor the Fulfilling Broker will
issue exchanges or refunds after a purchase has been made or
for lost, stolen, damaged or destroyed tickets. When User
receives tickets, User should keep them in a safe place.
Please note that direct sunlight or heat may damage tickets.
Occasionally tickets ordered may no longer be available at
the price or in the quantity originally ordered at the time
the order is received. If equivalent or better seat
locations are available at the same price, and User has
chosen to be automatically upgraded, the Fulfilling Broker
will fill the order with the alternative seat locations. If
User is automatically upgraded, User's credit card will be
charged at the time the order is received and User will be
contacted for notification of the new seat locations. If
User has not chosen to be automatically upgraded, a
representative from the Fulfilling Broker may contact User
to discuss alternative seat locations, and User's credit
card will not be charged until we have received permission
from User to fill your order with alternative seat
locations.
In Order to protect our users from fraud, a user may be
required to provide additional proof of identify on any
order. Proof of identity may include but is not limited to a
signed credit card authorization and/or photocopies of
notarized public documents such as a state driver's license
or federal passport.
All orders are shipped via User's chosen shipping method to
the billing address of User's credit card (no exceptions).
Most orders are processed the same business day in which
they are received. Orders placed after business hours may be
processed on the next business day. For certain events,
tickets may not be available for immediate shipment. In this
case, a representative from the Fulfilling Broker will
contact User with notification of an approximate shipping
date. Tickets will be shipped when available, and choice of
an expedited delivery method does not guarantee that tickets
will be shipped immediately. All shipments will require a
signature at the point of delivery. Customers outside of the
United States must choose an International Delivery option.
If any other option is chosen for an order outside the
United States, the shipping cost may be adjusted by the
Fulfilling Broker after the order is placed to use the
International Rate.
If User specifies a shipping address that does not allow for
Delivery Verification, such as a Post Office Box, User may
be required to pay an additional fee to cover the additional
risks associated with this type of order. If such a shipping
address is used, the Fulfilling Broker will, at their
discretion, either contact you about the additional fee
prior to shipping or cancel your order and notify you of
such cancellation.
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